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Frequently Asked Questions

Q: What size are your prints?

A: Final sizes are on the individual product pages. I show the "image size" (the dimensions of the image not including border) and the "final size" (the dimensions of the print including a 3" white border for framing)

 

Q: When will I receive my print?

A: Prints ship via DHL. Right now we are estimating 1-2 weeks from the time of your order (closer to 2). Please email us or specify if you would like options for rush shipping. Thank you for your patience! 

Q: Do you do framing too?

A: We only offer framing on the smaller size. We prefer white wood so we are using a high quality solid wood white frame.

Q: What type of frame do you suggest?

A: My prints are so colorful that I suggest you let the 3" white border show as part of the piece. You can use a mat over the print or frame the piece without a mat and frame around the 3" white border. My

prints look best with a minimally sized modern white black or light wood frame. These should all be available at your local framer. See more about framing on my "About Framing" page here.

 

Q: Are prints returnable?

A: If prints are damaged in transit, contact me and I will resolve the issue with DHL. If prints are defective,

please send the print back to me and I will replace it and cover your cost for shipping the return. Prints are checked before leaving my studio but if defects are missed I will take responsibility for replacing the piece.

 

Q: How do you make your prints?

A: See info on my process here.

 

Q: Will prints fade? Do they need to be framed with UV glass?

A: Prints are made with archival inks that have protection against UV rays. In most cases UV glass is not needed unless your print is in direct sun for an extended period though the day.

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